The Support at Home program is a Australian Government initiative that helps older Australians access funded care services so they can continue living independently at home. It replaces the previous Home Care Packages program. To access government-funded services, you first need to be assessed through My Aged Care. Foundara Care delivers services coordinated through this program

Most Australians aged 65 and over (or 50 and over for Aboriginal and Torres Strait Islander people) are eligible to apply for government-funded home care. The first step is to call My Aged Care on 1800 200 422 or visit myagedcare.gov.au to register and request an assessment. An assessor will visit your parent at home to understand their needs and determine what level of funding they qualify for.

Getting started is simple. Contact us by phone on (03) 7057 1950 or email support@foundaracare.com.au and one of our care coordinators will have a no-obligation conversation with you about your needs. If you are accessing government-funded services through Support at Home, we will guide you through connecting Foundara Care as your chosen provider through My Aged Care.

Yes. If you are waiting for your My Aged Care assessment, or prefer not to use government funding, Foundara Care offers all services on a private fee basis. Contact us to discuss your needs and we will provide a clear breakdown of costs with no hidden fees.

Foundara Care currently services Melbourne and surrounding suburbs across Victoria, including Burwood, Dandenong, Reservoir, Officer, and surrounding areas. Contact us to confirm whether we service your specific suburb — we are continuing to expand our service area.

Yes — wherever possible we aim to provide a consistent care worker for every visit. We believe familiar faces build trust, and trust is the foundation of quality care. Unlike larger providers, consistency is something we genuinely prioritise at Foundara Care.